Annual Report 2011
A Year in Review
2011 saw a lot of internal change at the Information and Volunteer Centre (IVC). The organization completed a strategic planning process which began in 2010. This plan was created to shape the future of the organization for the next three years. It also created a foundation upon which to build as the organization continues to grow.
The Strategic Plan identified five key goals:
- Strathcona County residents are aware of IVC, what we are and what we do.
- IVC’s programs, resources and support services reflect and fulfill the needs of residents and nonprofits.
- IVC provides leadership in community building.
- The community understands and appreciates the value of volunteering.
- The IVC board is an effective and efficient governance board.
These goals will be evaluated in late 2012 and revised for 2013 as necessary.
In 2011, the IVC continued to deliver high quality programming to the community. Several networking breakfasts and educational workshops were offered to the community. In addition, a special session was targeted to Executive Directors in Strathcona County. This is the first time the IVC has engaged senior leadership as part of its program delivery.
For the first time, IVC hosted P3 – a day dedicated to volunteerism in Strathcona County. The day began with the dedication of Volunteer Plaza, a common area in the new Centre in the Park. The day followed with a keynote speaker for high school leadership groups and a volunteer fair.
In 2011, the IVC was approached by Emergency Services to assist in Strathcona County’s Disaster Response plan. IVC has provided input into the plan, and could potentially be asked to provide services during times of disaster.
The IVC also continued to enhance its online presence. Online Information and Referral records were moved from a regional database (InformACR) to a provincial database (Inform Alberta). This broadens the community’s access to online resources in one centralized location.
Strathcona County also launched a new online Community Calendar in November, 2011. IVC staff administer this calendar for events submitted by the community. This is a great partnership that allows the IVC to promote community events without having to incur the cost of a separate calendar.
Social media continues to be a valuable tool for the IVC. Both Facebook and Twitter continue to be a source of both promotion and service delivery.
2012 will be the first full year of the implementation of the IVC’s strategic plan. This is an exciting document that will shape the organization’s future.